We have a single server installation working in the lab right now. We needed to ad a second PG to test our products ability to switch over, etc.We installed a second Pg on a second server. Installation went fine. configuration was updated on the p...

The translation route step is executing successfully and the call is being sent from one peripheral to the other. the correct script for the DN is being executed on the VRU but I'm not seeing the call data I set on the previous peripheral.Help!

When we started using our ICM system we created a couple of variables of type user. They show up in a set a set variable step, work fine.Today I added some additional user variables, and they won't show up in the set step with the other!!!!I even tr...

we've developed a client that connects to a PG that simulates an IVR. I'm able to toggle trunk state and ICM sees it just fine <in the PG trace>I issue a route request and the proper translation route script executes. No problems there...The transl...

According to the jtapi trace on my softphone, my CM and TSP are out of sync.The tsp is version 4.0(0.1804) and my CM is version 4.1(2).There are a couple of TSP directories on the softphone CD but they are all older versions.My question is: Is there...