So nobody is going to help me figure out what I'm entitled to are they??

Have you given up on me too?

I'd like to get what I paid for but so far all I've been told is click here register there do this do that and all will come to light. Considering Cisco has sent me 25 emails over the past week and maybe one of them has had a working url in it anybod...

1,2,3 have all been done ages ago. I still have no clue how to utilise what I've paid for. Just umpteen emails with invalid links.

I wish I knew. I've paid for “Smart Net Total Care without RMA” and 3 weeks later I'm still nowhere.