Hello Trying to get Cisco 561 Bluetooth headset connected to a 9951 phone. When i plug it in via the USB A port I am getting on the phone stating "The Cisco 56x MB has been detected but is disabled by the administrator". In CUCM I checked that the US...

HelloI got a request to have voice mails left on a certain generic department voice mailbox to forward a copy to an exchange user account (that does not have an account anywhere in the Cisco phone system) for better visibility. I have tried configure...

Hello Hope I can explain this question clearly where I have limited CUCMA experience. We have an admin for our town manager who has a 9951 phone and the divert button works for calls to her and her boss's line so they get forwarded to voicemail. For ...