Casey, If you have verified the device configs/firewalls and ACL's for end to end SNMP communication from the Collector to the network devices can you double check the SNMP credentials configured in the Cisco collector to make sure there wasn't a spa...

From /opt/LCM/tmp run the following commands in order.#Unzip sp-30.1.0-0-0-lnx64-package.zip#nohup /opt/LCM/bin/lcmagent-apply.tcl SP /opt/LCM/tmp/ sp-30.1.0-0-0-lnx64.zip &

Can you post the output of the following from root?#cd /opt/LCM/tmp#ls -alrth

Please see the link below to proceed with the manual upgrade from the CLIhttps://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Upgrade-Guide.pdf

Hello,    Do you have access to the admin CLI account?    Thanks,    Taylor