About chris.kosel

chris.kosel · 11-27-2019

We performed the upgrade to 12.0 recently, and noticed that in spite of the fact that "classic" chat interface was now gone, the chat continued to function nonetheless. If we run the script that disables the CFG component, is the classic chat then di...

chris.kosel · 07-03-2019

My apologies if there is an obvious answer to this question, but I'm being asked if there is a way to determine who (by user or device) checked voice mail for a voice mail box associated with a hunt group. I was unable to find anything in Cisco Unity...

Voicemail access for local user · 10-19-2018

Our organization uses an LDAP directory (AD) for CUCM/Unity management. We do however have a single user who is set up locally on both CUCM and Unity. This user normally uses EM (they're not assigned a permanent phone), and is able to retrieve VM mes...

chris.kosel · 09-24-2018

Some of our managers have secondary DNs set up for customer service related issues and concerns. We are seeing that calls to the numbers which are preceded with a "+" sign, don't reliably roll over to Voice Mail. Would preceding the dialing string wi...

chris.kosel · 09-11-2018

I have an employee who would like to be able to see the line status of her boss from the display of her CP-8841 phone. Although she could do this in Jabber, she would like to use the phone only if possible. Is there a way to do this? Our organization...

chris.kosel · 11-10-2020

Did you ever get resolution on this? We're having exactly the same issue in our organization.

chris.kosel · 07-15-2019

@jason-mcgee wrote:Chris,Have you looked at any of the tools at https://www.ciscounitytools.com? There might be something on there under downloads. If you have already looked, my apologies. JasonIt doesn't appear that there is a tool to address this ...

chris.kosel · 07-09-2019

@jason-mcgee wrote:The closest I think you will get to this is going to be under Cisco Unity Connection Serviceability. Tools >>> Reports >>>User Phone Login and MWI Report. Thanks for chiming in. That unfortunately doesn't give me enough information...

Re: Voicemail access for local user · 10-24-2018

Turns out you were right my friend. A little digging reveled the fact that this was indeed not accounted for. Thanks for your input, and you have been "credited" accordingly. I will now go eat my humble pie.

Re: Voicemail access for local user · 10-23-2018

Scott, all our users use a 4-digit extension which is a subset of the DID. My apologies if I'm not providing the needed clarity. The only problem, is that his PIN doesn't work when he's not logged in to EM. I opened a Cisco TAC case on this, and the ...

Member Since	‎04-04-2017 10:05 AM
Date Last Visited	‎08-02-2023 12:02 AM
Posts	16
Total Helpful Votes Received	5

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CSCvs21838 - SocialMiner upgrades to 12.0 does not have the CFG component removed in DRF

Determining who accessed voice mailbox

Voicemail access for local user

Finesse Phone Book - Direct to Voicemail (Resolved)

Showing the line status of another extension

Re: Cisco 562 headsets with multi-base- computer input- multiple audio issues

Re: Determining who accessed voice mailbox

Re: Determining who accessed voice mailbox

Re: Voicemail access for local user

Re: Voicemail access for local user