Hi guys.Solution needed. Let's imagine the customer with CUCM, let it be 8.5, CUCCX of version 8.0 for example and ZOOM CallRec. There are some users in the system who are CCX agents and there are some who are not. I need a solution to play an announ...

Hi guys,My customer is asking me which CRM to choose to easily integrate it with UCCX over HTTP.Does anybody have good solution expamle? Would be great to have serveal alternatives.Thanks.Yuriy.