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bjskrovan
Level 1
Level 1
Member since ‎05-03-2012
‎08-18-2017
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  • 3 Posts
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Duplicate Call Records Agent Detail Report CUIC

04-21-2016
Ran into an issue with historical Agent Detail Reports in CUIC version 10.6(1) Duplicate call records are being displayed for random users. I have ran a resync of the database on the CUIC page, but that did not solve the issue. The image below show...

UCCX printable reports for Contact Service Queues displaying old data

05-03-2012
Hello,Does anyone know how to remove old data from the printable reports? I am trying to view all users listed under specific CSQs and it returns old data of users that are no longer in our system.-Ben
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Member Since ‎05-03-2012 09:40 AM
Date Last Visited ‎08-18-2017 03:54 AM
Posts 3