Yes quadcam is conected on Codec by cable HDMI and ethernet. I'm connected directly on quadcam by serial cable. The issue is in our Quadcam only, the Codec is working fine. Was tryed reset factory on Quadcam but it was not solved

i just tried "admin" and password blank, but is not working. Our quadcam is not recognized by Codec. Was already performed reset factory and changed HDMI and network cable but not solved