On the greeting files in the StreamFiles directory there are greetings with this ID number on the back, does anyone know where those ID's are stored? In eXchange? in SQL? I've looked around but can't find it.

I have a system running version 3, and we are upgrading to 4, we purchased another server (Existing is an old Dell, we now have a 7835i IBM box. Is there a way to move the greetings across? We are not concerned about the message store, where are th...

Do calls that DeQueue (Persay when I send them to voicemail during a RAN, I dequeue them so that they can be peg counted) affect my service level?So does a call that waits 5 minutes and then choses to goto voicemail and be dequeued affect the service...

I know there is a way to hide these users, by setting their name to CiscoPrivate or something, did it once before but can't seem to find the discussion talking about it.Does anyone remember how this is done?Thx.

CCM 4.01 with C2600 MGCP E/W FXO card.When the line rings, we get one ring on the analog phone and one on the answering machine and then that's it, because the 2600 compeltes the loop, the IP phones continue to ring though, but I need it to keep ring...