About ilmatte

ilmatte · 09-12-2023

Hello dear Cisco friends,I am experiencing a strange problem and I have no clues on how to troubleshoot it. We have a Cisco environment composed of a UCM and a CCX (on-prem). Under certain circumstances, a user is no longer able to hear the ringing t...

ilmatte · 07-18-2023

Hello Cisco Community,I have a strange problem with a 2N IP Verso Intercom registered on a Cisco Unified Call Manager 12.5. I have configured the intercom to call a Hunt Pilot when someone pushes the button. If the call is answered by an IP phone (lo...

ilmatte · 12-04-2023

Hi @mradell , sorry for the late reply. This solution (enabling media termination point option) has been already considered but cannot be applied for resource consumption considerations. Is there any other possibility or is this the only way to solve...

ilmatte · 07-27-2023

Hello @b.winter ,thanks for your support. Today I discovered that there was a misconfigured firewall, which was blocking the RTP traffic between the 2N intercom and EWC. The problem here is that, the intercom doesn't use the same UDP port range for R...

ilmatte · 07-19-2023

I'm not sure though, that the problem is the firewall. I mean: calls between local IP phones and Jabber softphones registered through Expressway works flawlessly, therefore I think the Firewall should not distinguish a call between an IP phone and a ...

ilmatte · 07-19-2023

Thanks @b.winter , that's something I'm actually investigating. The problem is the network architecture is quite complex, plus I'm sort of a newbie to the Cisco Communication enviroment. I am awaiting a firewall check by the guy responsible for it at...

Member Since	‎07-18-2023 06:32 AM
Date Last Visited	‎02-14-2024 12:05 AM
Posts	6
Total Helpful Votes Received	1

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no alerting tone when calling with softphone

no audio on Jabber mobile when answering calls from 2N IP Verso

Re: no alerting tone when calling with softphone

Re: no audio on Jabber mobile when answering calls from 2N IP Verso

Re: no audio on Jabber mobile when answering calls from 2N IP Verso

Re: no audio on Jabber mobile when answering calls from 2N IP Verso