I have multiple inventory collection delta reports for different customers where their "summary" downloaded page is blank (showing all "0"s) for added, deleted or changed inventory.  Both snapshot uploads timelines are valid and have data.  Can you h...

I have a customer that still has their CCO ID associated to their old company name and can't change it.  They also do not have access to their old DA at the old company.  The customer has a new SNTC Portal at his new company but his DA can't associat...

On 2/17/20 I received CBR Admin Access from our customer. As of 2/20/20 we still do not have access to view their SNTC Portal. Why the long delay? I received email notification on 2/17/20 from Cisco that the access was completed. Please PM me for spe...

Our customer granted our 3 partner ids CBR admin access on 6/25.  Also on 6/25 we received automated Cisco emails stating our 3 partner ids have access.  Unfortunately since we are not yet able to view the customer's SNTC Portal.   Please PM me if yo...

I have multiple inventory collection delta reports for different customers where their "summary" downloaded page is blank (showing all "0"s) for added, deleted or changed inventory.  Both snapshot uploads timelines are valid and have data.  Can you h...