What do I need to do to make video calls in Deskphone mode work? Am I missing a parameter in de jabber-config.xml?In CUPCv7 is was working fine but with the new Jabber it's not.IPPhone has Video Capabilities Enabled, Laptop has integrated camera but ...

I've got a Cius registered to the same CUCM (v7.1.5) as the CTS endpoints.When I place a call, it's audio only.Any suggestions what more is needed? Other components are CTSMAN and CTMS.Sent from Cisco Technical Support iPad App

Hi,Is it possible to visualize the current SLA in Supervisor Desktop?I'm running latest release of UCCX (8.5) with Enhanced Agents.Only way to see SLA now is with Historical Report.Thank youSent from Cisco Technical Support iPhone App

Hi,I've got 2 TelePresence rooms which keep giving MS Exchange Synch Errors in the TelePresence Room Status Overview.When I schedule the room, everything is ok (room accepts, meeting is succesfully scheduled and the MS Synch Error is gone), but after...

Hi,In the TelePresence meeting confirmation (when scheduling through email) there is a link provided which you can click to change meeting settings.This url is setup with the hostname in the URL: https://<<hostname>>/admingui/...Is there a way to cha...