Thank you, @SFeinstein. Your solution worked for me, too.You said you were waving your hand in front of the device. I would walk in, see the indicator pulsing, and tap the Touch10 or Navigator, thinking that was causing it to come back up, when it wa...

I'm having the EXACT same problems with 7 out of 28 recently installed Cisco Room Kits. It's always the same units, under the same circumstances as you have detailed. Nothing we have done has helped.The only other commonalities among our devices is t...