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MikeHMirt
‎08-18-2017

Beginner
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1 Helpful Vote
10 Replies
5 Replies
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Member since ‎02-16-2015
24
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6
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Voice Element set max-age at the <grammar> tag level.

Created by in Contact Center
08-15-2017
08-15-2017
Using Studio V11 and have added a Voice Element to the call-flow. Making reference to an external DT...

Audio Barge in not working as expected.

Created by in Contact Center
08-15-2016
08-15-2016
Hello Test deployed to CVP-11 Using an audio element to play an audio file that is 45 seconds long o...

Re: completetimeout status CVP v11

Created by in Contact Center
08-03-2016
08-03-2016
Just to clarify we are interfacing with a non-nuance ASR so our testing against other IVR platforms ...

Re: Custom elements

Created by in Contact Center
08-02-2016
08-02-2016
Some additional thoughts, questions. In the case of the custom SSML element is it possible to updat...

Custom elements

Created by in Contact Center
08-01-2016
08-01-2016
In the case of playing audio we can supply TTS content like:: This is an existing element test Wher...

Re: completetimeout status CVP v11

Created by in Contact Center
08-01-2016
08-01-2016
Some additional details that may be useful and perhaps trigger a work-around solution. We're interac...

Re: completetimeout status CVP v11

Created by in Contact Center
08-01-2016
08-01-2016
We're actually testing the MRCP-v2 protocol across multiple IVR vendors. As we monitor the payload b...

completetimeout status CVP v11

Created by in Contact Center
08-01-2016
08-01-2016
I've reviewed earlier posts about completetimeout not being supported. Can someone provide the lates...

Re: Deploy and modify a static VXML page

Created by in Contact Center
07-12-2016
07-12-2016
Thanks Janine. For this test approach we've set cache to expire on the VXMLGateway after 60 seconds.

Re: Deploy and modify a static VXML page

Created by in Contact Center
07-12-2016
07-12-2016
Hi Janine Excellent detail. We were able to load our static pages. One final question based on your ...

Re: Deploy and modify a static VXML page

Created by in Contact Center
07-12-2016
07-12-2016
Gerry Thank you for the feedback. The driving force behind our need for static pages is we are integ...

Deploy and modify a static VXML page

Created by in Contact Center
07-12-2016
07-12-2016
Hello We are interested in developing and deploying a static VXML page to use for testing. Once the ...

StartApplicationInterface Logging

Created by in Contact Center
07-08-2016
07-08-2016
Hello When implementing StartApplicationInterface is there a way to log to the activity log of the a...

Re: bargein set to false and noinput timeout

Created by in Contact Center
06-29-2016
06-29-2016
Wow, all of the times through the elements and didn't see that option. Your suggestion was perfect. ...

bargein set to false and noinput timeout

Created by in Contact Center
06-29-2016
06-29-2016
We're using a form element to support an ASR interaction. In the element settings tab we set No Inpu...
Public Statistics
Date Registered ‎02-16-2015 01:33 PM
Date Last Visited ‎08-18-2017 03:50 AM
Total Messages Posted 24
Total Helpful Votes Received 6
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