About atashcraft

atashcraft · 03-14-2024

Is it possible to create a custom phone button template for Webex?Hers my setup:- CUCM: Cisco Unified Client Servers Framework as my Phone Type in CUCM.- Webex: Webex Calling in the Control Hub.

atashcraft · 08-30-2023

I have a user who when trying to connect to Webex through MRA it will not work. Everyone else has no issues connecting through MRA. User in question can connect to Webex while connected to the internal network.

atashcraft · 12-10-2022

I have a courtesy phone that I only want it to have the ability to make outbound calls from 8am to 5pm, all other times call will not complete. I have Unity and UCCX in my environment to assist if needed.

atashcraft · 08-12-2022

I have a question on how to track the caller selection within a queue, when the queue has more then 10 options for the caller to select from. I currently have ECC setup but some of the options it will not track.I am using UCCX v12.5.1.11001-348 (SU1-...

atashcraft · 03-02-2022

All I currently have CER Publisher up and running in my environment. I would like to get a subscriber up and running for failover. When I am installing the ISO it keeps on erroring out at the "Running Connectivity Validation" because of estimated tim...

atashcraft · 08-15-2022

Sort of, I already have my script configured this way. My issue is that the Call Custom Variables Report will only allow you to see var1 - var10. What if I need to show var1 - var20?

atashcraft · 08-15-2022

I would like to send this output to a script.

atashcraft · 08-15-2022

I would like to know if the caller selected option 1, 2, 3, or 4 before being routed to an agent.

atashcraft · 03-03-2022

I have verified that both forward & reverse DNS checks out for both my publisher & subscriber. NTP is pointing to google with a stratum of 1.

atashcraft · 03-03-2022

Yes, When the subscriber is up I can ping the CER publisher & CUCM from the CER subscriber ip address.

Member Since	‎11-14-2008 04:25 PM
Date Last Visited	‎03-14-2024 12:11 PM
Posts	17
Total Helpful Votes Received	75

User Statistics

User Activity

Webex Custom Phone Button Template

Webex client not connecting through MRA

Outbound Time of Day Routing

Contact Center - Track callers selection

Unable to install CER Subscriber

Re: Contact Center - Track callers selection

Re: Contact Center - Track callers selection

Re: Contact Center - Track callers selection

Re: Unable to install CER Subscriber

Re: Unable to install CER Subscriber