weird error.  i have a supervisor in our call center who has given up the title and just wants to be an agent.  I remove her from the supervisor skill set in UCCX, and i can confirm that it removed the * next to her name, and also removed her as a se...

CUCM 12.5 / single cluster; 1 pub 2 subsWorking on moving to E.164 call routing.  we have 30 PRIs, that are located at remote offices, as well as our main campus.  We are hoping to sign off on a SIP trunk deployment this week. In the mean time, we ar...