jcrgraham
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Beginner
Member since ‎09-13-2015
‎08-18-2017

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  • 11 Posts
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  • 13 Helpful votes Given
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Hi all, Hopefully I can explain what has been requested so that I can get some feedback as to whether it can be done or not. We are using UCCX 10.6 and Finesse. We would like to have the agents go onto ready after 30 seconds of wrapup time - Unles...
Hi there, I'm looking to come up with a report that can show the port useage by queue/application over a period of time.  What I'm looking for is exactly how many of my CTI ports are being used for what at any given time. We have more PRI channels c...
Hi all, I've just run into a curious incident.  Up until a couple of days ago Supervisor 8.5 was working fine on Windows 8.1.  Then I had a report that a user could see only the agents and not the Team Summary.  When I went to test on some other mach...
This might be something that is easily answered -- I just can't seem to find it.  When I make a change to an application on the Publisher ( ie.  Change the Max Number of Sessions ) should that not sync over to the Subscriber? I know if I change the C...
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Member Since ‎09-13-2015 11:45 AM
Date Last Visited ‎08-18-2017 03:54 AM
Posts 11
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