Using Jabber for Windows.After integrating with AD via LDAP, contacts who are also present in Outlook are not displaying all of their phone numbers. After using the search bar to locate the user in the Jabber client all of the numbers show up again. ...

I need to NAT traffic in order to communicate over a Site to Site VPN tunnel. How do I create and apply a NAT pool only for traffic over that tunnel. All internal addresses accessing resources over the tunnel need to be given an address in the NAT'd ...

UCCX 7.0.(1) SR5Getting the following error when updating or adding new script applications:"It is not recommended to update the application as Engine heap memory usage exceeded configured threshold. Click OK to continue and Cancel to exit."Apparentl...

I need to be able to route calls based on time of day and the date (for holidays, etc.). For example, one department is open from 8am-1pm on Labor Day. The generic holiday.aef and holiday file for AMPM does not work in this case. Any suggestions?Than...

Anyone know of an opensource wallboard application for UCCX 7.0? Looking to post real-time stats via webpage and agent phones.