About dldresser

dldresser · 08-15-2018

Hi All, I've run into an issue using CVP Studio 11.6.1 DB Element. I am attempting an INSERT into a custom MS SQL 2014 database on a custom server. The first two fields are integer and the third a varchar(50). Sample INSERT statement is: INSERT INT...

dldresser · 07-25-2008

Installed ES132 on top of Unity 4.2(1) in order to address CSCse16249 as listed in the ES readme. Also running latest Bulk Edit (4.0.113), however the option to prepend digits does not show under Call Handler section of Bulk Edit (it does show under ...

dldresser · 12-21-2005

I'm looking to find reasons for having 'Canceled' calls on the outbound dialer for IPCC Enterprise. For example, running a camqry11 has a column marked 'Canceled'. Webview helps says:The number of contacts in a half-hour interval where the dialer can...

dldresser · 11-14-2005

As title states, looking to see if a tool exists to copy/move a subscriber's private list(s) to another subscriber...specifically running v3.1.5 VM Only.Thanks for the input!

dldresser · 08-02-2004

Have a ICS box running 2.6.2 system software and 3.3(3) CCM. Came back to office on a Monday and the callmanager service was shutdown. Manually restarted it but continued to get errors in App Log including Route Points continually unregistering and C...

dldresser · 08-29-2018

Update: I was able to solve this issue by doing the following for my SQL Query using double quotes: SET QUOTED_IDENTIFIER OFF;INSERT INTO TABLE_NAME (RouterCallKeyDay, RouterCallKey, IPIVR) VALUES ({Data.Session.routercallday},{Data.Session.routerc...

dldresser · 08-06-2008

I was just wondering if there was an update on this.Thanks!

dldresser · 07-28-2008

Then I am confused by these statements: First from Jeff Lindborg:Just as a side note here - Unity 4.2(1) has an ES available that provides new functionality on call handlers that can automate this to a great degree - this will also be in the upcoming...

dldresser · 12-19-2005

Hi, Unfortunately this is not what I am looking for. The No ring answer timeout is a 'number of seconds' timer for ringing and the Logout non-activity timer is a timer to go from Not Ready to Logged Out. I am looking for the counter whose default is ...

dldresser · 12-13-2005

My understanding was that this controls the Agent Reservation Timer, but not the number of dtaborts before the agent is put Not Ready. For example, currently our AgentReserveTimer is set to 7 seconds (which based on our current conditions may need to...

Member Since	‎02-10-2003 07:03 PM
Date Last Visited	‎10-07-2020 12:46 AM
Posts	15

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CVP Studio 11.6 DB Element to Custom Database - Single quote becomes two single quotes

Unity prepend digits call handler 4.2.1 ES132

Outbound Dialer - Canceled calls

Any tool to copy and/or move private lists to another subscriber

ICS7750 TR.EXE and memory

Re: CVP Studio 11.6 DB Element to Custom Database - Single quote becomes two single quotes

Re: Unity prepend digits call handler 4.2.1 ES132

Re: Unity prepend digits call handler 4.2.1 ES132

Re: some problem about PGs, please help me

Re: some problem about PGs, please help me