Melinda Merrick
Level 4
Level 4
Member since ‎09-30-2011
‎03-27-2024

User Statistics

  • 17 Posts
  • 1 Solutions
  • 66 Helpful votes Given
  • 5 Helpful votes Received
Recent Badges
1 Helpful Vote
1 Accepted Solution
CCP Member
10 Replies
5 Replies

User Activity

I have a customer who reports that when receiving voice mails from internal callers, their Unity Express Version 8.0.2 plays the recipients Recorded Name instead of the Caller's Name. Example: Sue at x7000 calls Tom at x7001 and leaves a message.  Wh...
I have a customer that wants to be able to manually route calls to day or night shift folks and to have 2 separate hunt groups and 2 Unity mailboxes.  Schedules would be the easy way, but they want a way to control it manually since the shifts overla...
Hello, I have a customer with a UCCX script that allows callers to enter 1-digit menu options, or a 4-digit extension, the latter of which transfers the call to CUCM and rings the phone/DN for that extension.  When entering most 4-digit extensions (e...
Community Statistics
Member Since ‎09-30-2011 02:01 PM
Date Last Visited ‎03-27-2024 12:16 AM
Posts 17
Total Helpful Votes Received 5
Helpful Votes From