Hi All,Please could someone assist. I have been asked to look at an issue that I don't fully understand.We have set up a generic SIP Trunk at a customer site and the outbound portion in working fine. I can't seem to get the inbound call to reach the ...

Hi All,My client has the SCC Server in place and would like to do integration with there newly purchased Sage CRM system. Understanding from the previous posts that there is only one TAPI session at a time - How would one physically disable the TAPI ...

Hi There,Is there a way to send real time CTI or Tapi Event Data to 3rd party applications instead of CDR's on the UC560? We would like to investigate integration options for Voice Logging and live Monitoring on the UC500.Also could someone describe ...