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Just wondering if someone could help me out with this issue... We have a greeting setup for when callers call our main office line. We have options setup, for example press 1 for... press 2 for..., however, most of the options are are internal number...
Just wondering if someone could help with an issue we're having at the moment. We are suddenly not able to receive internal calls or make any external calls. We have contacted our line providers and they have said that everything looks good with the ...
Just wondering if it's possible to turn off voicemail to a number we have available on the caller greetings options? For example, we have the option to press 3, which takes the caller to a number, we would like there to be no voicemail available, so ...
Just wondering if someone could point me in the right direction... we have a voice message that is played when external calls come through to our main office line, during the message callers are given the options of press 1 for this and press 2 for t...
We recently removed the voicemail boxes for our users. However, now when a user is unavailable the caller gets an automated message saying something along the lines of "Hello, Cisco Unity Connection Messaging System. From a touch tone telephone you m...
I get the same thing happening doing any of the tests you mentioned.Could it be something in my Hunt Group setup for voicemail on Cisco Unified CM? The route partition, what does that need to be?
Hi Hari,Yes I have done that also, the same thing happens. The call rings through to the external number but when it is answered the caller isn't transfered to the line. The music just keeps playing for the caller and the external number hears nothin...
Just an update to this... I have managed to get the external number ringing. For example, caller hears the greeting and presses 2, the call then goes through to the external number and rings... however, when that external number answers, there is not...
