As I know the media is encrypted to the Webex calling by default. If the ICE succeeds, and the media remains local between two phones, will the media be encrypted by default? If not, how can I secure it locally
I am looking for a call center solution that supports around 200 agents and includes the following features:
Dedicated Mobile Number Assignment: Each agent should be assigned a unique mobile number. When an agent places a call, it sho...
Can we do these requirements below on UCCX:
- If the incoming call to the UCCX is not answered, is there any option that automatically makes the UCCX make an outbound call to this number?
- let's consider this call center for car service, and the cli...
@Shalid Kurunnan Chalil We have cluster version 11 distributed over WA and we are upgrading and migrating to 14, however as I understand from @Roger Kallberg we can use local SFTP at each site with centralized PCD, must this SFTP application be Linu...
@Roger Kallberg What is the best SFTP application to use it during migration from 11 to 14 using PCD with multiple SFTP to avoid WAN consumption in ISO transferring? I am using Windows 11 at each site for SFTP purposes or we must have an SFTP with ...
@Roger Kallberg @Jonathan Schulenberg , you mean the media remains secured if ICE succeeds. So Would you mind sharing a document stating this scenario?
@Nithin Eluvathingal another question bro, When network settings will be changed during the upgrade and migration by PCD, How the phones will take the new TFTP IP and register to the new cluster? Do I have to change the TFTP IP on DHCP during the mig...
