Based on past Unity issues and TAC recommendation; as a best practice Unity should be rebooted after Exchange maintenance is preformed. Is there any Cisco documentation which outlines what Exchange maintenance procedures within a Unity environment wa...

Call Manager 4.0(1) SR1aWithin a Route List, adding Route Groups you have the ability to Prefix digits on outbound calls. CM 4.0 will only except 5 digits. I wanted to know if any has come across this issue what they did to overcome this issue. Thank...

I cannot get the Cisco VPN client 4.0.2 to connect with Cisco Secure ACS 2.6 through a pix firewall. A secure connection can not seem to be established and the connection just seems to hang for a while and then prompt an error saying that it can't c...

I recently upgraded Cisco Unity 3.1(4) to 3.1(5) and found the upgrade to take a long time to complete, 4 hours. Not counting the exchange and OS upgrade. I opened a tac case and the engineer stated that Cisco TAC has received reports that the 3.1(5)...

If you disable identified subscriber messaging system-wide, what will be displayed in the subject line for that voice mail. I'm trying to eliminate the Message from unidentified caller in the subject line of a voice mail.