i made it!!! i factory default the modem, disabled the dhcp, cloned the mac address and the router wan1 got an ip!! another small question, how to enable ping (icmp)... i tried to disable the firewall but it didnt worked, and i tried to create a access rule that enables the incoming ping from the wan1 port to any.... its suppose to work? thanks for the help so far.. ... View more

hi everybody, like you can see i cloned the mac, and tried close\not to close the dhcp\dhcp relay and the modem and still the router doesnt get ip. (i'm sure no problems with the ISP). another thing, i've disabled the FW. other ideas please? ... View more

correct. just to be sure i'm cloning the computer mac address to the router mac address? ... View more

In your examples, you're referencing two types of IP addresses. What I believe you're saying that is not happening is that your Rv042 is not obtaining the WAN IP from your carrier. Is this correct? If so, when you start the config app for the modem, the first screen you should get is the login screen. What happens when you hit connect? Does it connect? If so, you should get a screen that gives you all the info about the connection. that's correct i'm connecting the router to the modem (bridged) and wan1 port not assigned to ip. yes, i can connect and configure the modem, no problems there. You talked about connecting a computer directly to the modem and got an IP address. This is a LAN IP, not to be confused with the WAN IP address mentioned above.  When you did this, did you have to log in at all? I wouldn't think so but thought I'd ask. You may just have a login problem. when i want to login into the router i'm connected to one of the four ports, the wan port is connected to the modem ethernet port. generally no problems with logins. i'm going to try the mac clone and turning off the dhcp server and relay. btw, is aztec 600e bridge router can do the job as a modem? maybe the problem is there? ... View more

ok thanks, so I need to configure on the router a Mac clone from computer Mac address to router Mac address? So the modem will think it's the computer? Sorry for the silly questions I havnt heard about Mac clone. ... View more

Hi, thanks for the response. Please give me more details about the Mac clone. I didnt understand what it suppose to do? Is the clone is the modem Mac? ... View more