Hi Richard - We want to improve our self-service support experience. Can you let me know which 'Knowledge Base' you searched for help? Was it Knowledge Base - My Resources or something else?
Genesys is currently testing interoperability with 8.0. We expect to know the results by end of month. Check back on the Partner Search page where the results will be posted.
Genesys needs to provide integration documents specific to their portfolio.Please refer to the Partner lookup tool to determine the versions which have been interoperability tested here: http://developer.cisco.com/web/partner/searchRegards-George