Hi,UCCX 7.0 guides show support for Crystal reportsDeveloper Edition 10.0 and 11.0Professional Edition 10.0 and 11.0Developer Edition 11.5Professional Edition 11.5but I could not find any info on if UCCX7.0 supports Crystal reports 2008 Version 12.Do...

I have a customer who have  (2) Nortel Meridian 81 and (1) CS1000  for their 3 locations along with Octal 350 servicing 2500 voicemail users today. Customer also has a  Cisco UCM in their network today which is servicing their wireless phone users.UC...

All,My Customer has a question regarding their QM purchase-- They require  OS license (Windows Server 2003) and a SQL Server license (2005) for Quality Management.  We are currently deploying Windows Server 2008 and SQL Server 2008 for all new instal...

Our customer bought 10 Mbps Metro Ethernet services from the SP on a Gigabit Ethernet port and they are running into issues when they try shaping the Gigabit Ethernet port to 10Mbps.Has anyone encountered a similar problem ?Any feedback would be app...