I am running Cisco Unified Attendant Console operator console version 11.0.1.3058. and the issue I am having is with the Directory. It Fail to load. I found this BUG CSCuz60965  but it is for version 10.5.2. I need to download the patch for version 1...

Hi all, I need some help determining an issue with RONA where agents are not being changed to NOT READY STATE when a call is in reserved and no answer after 30 seconds. I was able to duplicate the issue in my lab and basically the issue occurs when t...

Hi, I need to know what's the best way to migrate UCCX 8.5.1 from PHY to VM. I have two MCS running UCCX 8.5.1 and I have two UCS located in two different location. My question is this: Can I delete node 2 then configure and install it in VM but then...

CCM version is 3.4 sr4. Attendant console is 1.2(1ES12) I need some help determining this error. This error pop up and freez up the apps. " Operator terminal is up. Please relog in if your deviceconfiguration has changed".