About mmz_mrrex4

mmz_mrrex4 · 10-28-2013

Hey everyone,I have a user who has mentioned that when he dials certain types of calls (long distance in this case) he gets disconnected after 5 minutes of call time. I have been looking in a number of places with no answers that fit my situation.Ph...

mmz_mrrex4 · 11-26-2013

Shell,In my situation, the probem was the TeleWall that I mentioned. In this device it has the capability to see the caller number (because of caller ID) and based on that number, it can limit the length of the call based on the type of signaling.In...

mmz_mrrex4 · 10-30-2013

Lucas,I'm sure you already double checked, but something my technicians don't always check is Windows firewall. However, in my case it's a corporate setting that gets enforced.Otherwise, if you would like to try a different program that I like to us...

mmz_mrrex4 · 10-30-2013

The call was 305 to 306 seconds.I did some additional troubleshooting on Tuesday by assigning the line (6366) to my desk phone and was able to reproduce the error. I did not get a chance to dig for logs. The basic logging in the gateways didn't rev...

mmz_mrrex4 · 10-25-2013

Robert,You are correct, when I say bulk export and import, I am referring to BAT. Also, I didn't have any issues with transfering device pools, regions, etc. It was very similar to utilizing the disaster recovery tool. The advantage of BAT in my c...

mmz_mrrex4 · 10-20-2013

Grace,Right now, I think the biggest question you will need answered is how you will create resources/agents without a CUCM cluster.I run a cluster where I have CUCM 8.6 and UCCX 8.5 and I configure all of the resource/agent IPCC extensions on CUCM a...

Member Since	‎04-09-2012 02:48 PM
Date Last Visited	‎08-18-2017 03:55 AM
Posts	11
Total Helpful Votes Received	5

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Call disconnects after 5 min

Call disconnects after 5 min

Unable to backup CUCM

Call disconnects after 5 min

CUCM & UCCX Migration

Migrate Avaya ACD, Convergys IVR and Verint Call Recording/QM a