I recently deployed the SDWAN image on an ISR4431. To make it use the SDWAN features, you have to change the mode to controller mode. Moving the device to controller mode worked well. The interface for vManage did a great job of pushing out the confi...

I'm running CUCM 11.5 and firmware 12.0 on a set of Cisco 8851 phones. Barge works great, and cBarge works great. However, no matter what I do, I can't get single button barge to work. Any ideas would be great.

Hello, When a call is queued in CUACA 11.0, we hear the ringing out of the computer speaker, and that's fine. However, when the receptionist has answered a call and is talking on a call already, when another comes in and it is in the queue, we hear ...

Hello, I believe I am hitting bug ID CSCuq42288 in UCCX 11.0. I am using a Hold step, a Delay step, an Unhold step, then am experiencing truncated prompts. The Bug Toolkit says that the bug has been terminated and that no fix was planned for this bu...

On a UCM 10.5 cluster, we have replaced the expired Root CA certificate with a new one. We disabled certificate change notification on all servers in the UCM cluster and the IM&P intercluster sync agent. Then, we deleted the Root CA certificate. Afte...