Hi Are there any setting available in either the phone settings on a 7841 or within CUCM 10.5 to activate the speaker so hearing a dial tone when pressing 9 with the handset untouched? It's a nice feature to dial a number and hear the call start th...

Just wondered if it's possible to take control of a screen in a Spark session like you can in Jabber?I've tried in the free Spark version and I can see it is not available, just screen sharing it seems, so this question relates to the paid for versio...

Okay so this is pretty basic I agree but can anyone advise me or point me in the right direction on how to add a new end point user in Call Manager 10.5? Telephone extension, staff name, device profile that sort of thing.The partner that installed th...

Is it possible to get notifications for the Spark Application (Mac) when its quit?  I've got my Mac configured correctly and notifications appear when the app is open just not when it's quit.It's frustrating to notice missed conversations and questio...