About Erik Townsend

Erik Townsend · 09-27-2010

I have users that would like to forward their phone until 5 PM. Then turn it off. Is there a way to set this up? Or can the user call into thier VM and cancel the forward from their personal phone.I have Unity 7.0 and CallManager 4.1I am still new to...

Erik Townsend · 10-17-2008

Current set up: 4.5bSR10 is the Windows Operating System version and the 4.2.3 is the application Callmanager version. Callmanagers are currently 4.1.3sr6.I would like to set some people up so that only 10 voice mail messages. How do you do this?

Erik Townsend · 09-24-2008

I built a 7941 almost 6 months ago. It is not connected to the Unity server for voice mail. I will call our main number, get the Auto-Attendant (AA) and then I will dial the entension. It will ring the phone. Recently, I have build some phone the sam...

Erik Townsend · 10-03-2008

Rob,This helped me with the solution of creating a call handler with the extension in question. It does not use a license but I think there must be a different way, maybe on the CallManager side. Or something else with Unity. There are definitly some...

Erik Townsend · 10-03-2008

To esa786,This was a cool tool. It did not help me resolve the issue. But it was showing the call going in and then be redirected to the Main Menu. The difference between the one that transfered and the one that did not is that after 3 Idle (all diff...

Erik Townsend · 09-26-2008

What is the Unity version that you are using? Answer: 4.1.3sr6 Callmanager, 4.0(5) Unity What do you hear when you can not transfer the call? Answer: "I did not recognize that as a valid entry. Wait while I transfer your call." Then it returns to our...

Erik Townsend · 09-24-2008

Not sure if this will help, but it may be worth the try. I was having faxing issues with our VG224 and I was told to make sure all of our fax machines were set at a baud rate of 9600. (Sending and receiving) A little slow, but it did the trick. This ...

Member Since	‎09-24-2008 12:00 PM
Date Last Visited	‎08-18-2017 03:55 AM
Posts	8

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Forward phone offsite location

Number of VM messages, Set up of...

After Auto Attendant, call gets lost in translation.

Re: After Auto Attendant, call gets lost in translation.

Re: After Auto Attendant, call gets lost in translation.

Re: After Auto Attendant, call gets lost in translation.

Re: Intermittent Fax Issue