About natevdw

PCP Copy User Roles · 04-15-2018

Is it possible to copy User Roles, so I can quickly create new ones from known-working ones? I'm using ver 11.6

natevdw · 11-27-2017

In Finesse, there's an agent "Sign Out" prompt in the upper right corner. Right next to that text, there's a down arrow, which LEADS the user to think there's a drop down menu. This is causing confusion and I'm wondering if there's a way to remove ...

natevdw · 07-10-2017

While monitoring Team Performance, the supervisor agent is showing as part of that team. Is it possible to remove the supervisor from the team and still monitor it? I don't want the supervisor (login status) to skew the call statistics of the team ...

natevdw · 04-22-2016

I have a room setup with about 7 participants. I'm trying to add someone and i type his email address in. It says 'failed to add participant' Can anyone shed light on this? I've double-checked spelling of email several times.

natevdw · 03-02-2004

I have an ATA-186 w/ CM 3.3 and a set of speakers hooked to a Bogen Amp. This works great for overhead paging, but I'd also like night bell functionality with this.Has anyone been able to get speakers to create an electronic ring tone via an overhea...

Re: Clement, · 08-17-2018

Is it possible to sync a specific sub-OU to a PCP domain? For example, the PCP Device called LDAP is set to OU-Staff. However, for a new PCP Domain, i would want OU-Itinerant, OU-Staff How do I set that up for a specific PCP Domain?

Re: PCP Copy User Roles · 04-16-2018

Okay tks

Re: Unity Connection User Import Error · 03-16-2018

There's probably a blank space in the phone number in active directory! Or somewhere in one of the AD fields. Check for blank spaces.

natevdw · 12-26-2017

Yes, this is the issue. If no reason codes, then the down arrow shows nothing. Thanks!!

natevdw · 07-10-2017

Yes, customer has Enterprise. Thanks guys, for the notes on this. I'm pretty green with this product, and was unable to find an answer by searching the web. Will post back here if I need any clarification. ;-) -Nate

Member Since	‎03-13-2002 06:56 AM
Date Last Visited	‎01-28-2022 01:48 PM
Posts	23

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PCP Copy User Roles

Finesse Sign Out Button

Finesse supervisor call statistic

Failed to add participant

Night Bell functionality with electronic ring tone

Re: Clement,

Re: PCP Copy User Roles

Re: Unity Connection User Import Error

Re: Finesse Sign Out Button

Yes, customer has Enterprise.