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natevdw
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About natevdw
01-28-2022
natevdw
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03-13-2002
23
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Re: Clement,
Created by
natevdw
in
Unified Communications Infrastructure
08-17-2018
08-17-2018
Is it possible to sync a specific sub-OU to a PCP domain? For example, the PCP Device called LDAP is...
Re: PCP Copy User Roles
Created by
natevdw
in
Unified Communications Infrastructure
04-16-2018
04-16-2018
Okay tks
PCP Copy User Roles
Created by
natevdw
in
Unified Communications Infrastructure
04-15-2018
04-15-2018
Is it possible to copy User Roles, so I can quickly create new ones from known-working ones? I'm usi...
Re: Unity Connection User Import Error
Created by
natevdw
in
Unified Communications Infrastructure
03-16-2018
03-16-2018
There's probably a blank space in the phone number in active directory! Or somewhere in one of the A...
Re: Finesse Sign Out Button
Created by
natevdw
in
Contact Center
12-26-2017
12-26-2017
Yes, this is the issue. If no reason codes, then the down arrow shows nothing. Thanks!!
Finesse Sign Out Button
Created by
natevdw
in
Contact Center
11-27-2017
11-27-2017
In Finesse, there's an agent "Sign Out" prompt in the upper right corner. Right next to that text, t...
Yes, customer has Enterprise.
Created by
natevdw
in
Contact Center
07-10-2017
07-10-2017
Yes, customer has Enterprise. Thanks guys, for the notes on this. I'm pretty green with this product...
Finesse supervisor call statistic
Created by
natevdw
in
Contact Center
07-10-2017
07-10-2017
While monitoring Team Performance, the supervisor agent is showing as part of that team. Is it possi...
Re: Backup from a Spark Room
Created by
natevdw
in
Collaboration Applications
05-13-2016
05-13-2016
This is an absolutely necessary feature of Spark. Archiving a room will be essential. No programming...
Failed to add participant
Created by
natevdw
in
Collaboration Applications
04-22-2016
04-22-2016
I have a room setup with about 7 participants. I'm trying to add someone and i type his email addres...
Is there a 3rd party
Created by
natevdw
in
Unified Communications Infrastructure
12-19-2014
12-19-2014
Is there a 3rd party reporting app that can bolt on to ARC and show full call flow through CUCM/Unit...
CUCM - Call forwarding & time of day routing/scheduling query
Created by
natevdw
in
IP Telephony and Phones
02-19-2014
02-19-2014
Another way to accomplish time of day routing:Receptionist wants to have her phone auto forward to v...
Re: Delay a greeting when directly transfering to voicemail
Created by
natevdw
in
Unified Communications Infrastructure
04-01-2005
04-01-2005
I have not heard or seen any info updating this feature.
Re: No automatic second incoming call selection?
Created by
natevdw
in
Other Collaboration Subjects
02-23-2005
02-23-2005
For someone answering that many calls, you need to turn off call waiting on all lines. Get them a 6-...
Re: Attendant Console and Phone Status
Created by
natevdw
in
Other Collaboration Subjects
06-28-2004
06-28-2004
I agree!! I would like this program to auto-refresh or at least present a "refresh" button for the u...
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Public Statistics
Date Registered
03-13-2002
06:56 AM
Date Last Visited
01-28-2022
01:48 PM
Total Messages Posted
23