Hi all,Can someone confirm if it is expected behaviour that the Jabber for Windows 9.6 client can only perform URI dialling on destinations that can be looked up in the directory?  Is it not possible to configure the Jabber for Windows 9.6 client to ...

Third-party call centre application is connected to CUCM7.1.5 via a SIP trunk.  Call centre agents have nailed-up calls to CUCM - incoming calls are connected by the call centre application to the agents (all 7942 phones).  When the agent is not in a...