Hey Guys,I have a client who recently upgraded their Exchange environment from 2003 to 2010, and Connection cannot detect the mailbox moves, and they are stuck manually creating new unified messaging accounts that access the new mailbox location.They...
I'm trying to find documentation specifically for this upgrade, not so much what is required for Exchange to upgrade to 2010 SP1, but what is need to support Unity Connection, and what needs to be done in Unity Connection if anything to support this....
Good Day,I have a client with a SX20 Codec with a CTS-PHD-1080P12XS in one location, and in the other location they have an SX20 with a CTS-PHD1080P4XS2.The site with the 4X camera when they have the camera go into Standby, the camera moves and the s...
Good Afternoon,I have a client that regularly practices changing Subscriber properties from time to time as employees change, a name might change or a setting changes. For the most part this has not been a problem, but we have started to notice that...
Good Day,I have a client with CER 8.5.1 and they currently have 2 Onsite Alert contacts configured. The first one in the list is working correctly, and the other day when they had a 911 call placed it correctly sent out an email advising.The second ...
Went through PDI and they were able to help me out, below was the information they provided (Cheers!):You can achieve it through Bulk Administrative Tool (BAT).Following steps need to be done:1) Export UM account through BAT: - Select Operation as...
Mubashshir,The reason I opened the thread was "The concern for the client is that the camera/codec is not going into Standby properly", with that said after RMA'ing the camera I noticed that the camera is continuing to stay in self-view after Standby...
So to further this I decided to RMA the camera because the customer added that it stays on constantly and appears to overheat. The behavior is when it's suppose to go into standby it swings to the privacy position for about a second, and they swing ...
So with help from TAC we were able to figure this one out.In the case above it would seem that it was the Subscribers Unified Message Account that was causing the problem, and I suspect it was related to them removing the Corporate Email Address inbe...
