Cisco Unity Connection admin account has been lock. Does any know how can I unlock that account and change the password. Cisco unity 8.0 version.

Hi Guys,Cisco Unifed CCX Historical client works on windows 7 (32bit) machine. Its fails the print job while printing from CCX historical report.

Hi,We have 800 number where calls come and hit automated answering system. Then call will get transfer to any of the available agent associated to that group. I get request that If all the agents are busy on another call than waiting call needs to sh...