Hi all,Our customer needs to connect 10 sites, 1 principal (HQ)  with 102 ip phones and 50 softphones for different users,  and 9 sites more  with 6 to 12 ip phone users and 2 softphone each.The questions are:1) May I use uc560 and 540 in a multisite...

Hi all,Our customer needs to connect 10 sites, 1 principal (HQ)  with 102 ip phones and 50 softphones for different users,  and 9 sites more  with 6 to 12 ip phone users and 2 softphone each.The questions are:1) May I use uc560 and 540 in a multisite...

HI all,I would appreciate your help with this,Our customer needs to add more ports to the Unity Connection platform that resides in a MCS7825I4 servers (2 with HA) 8.5 version. Today he has 45 ports (90 in total), but needs to increase 30 more at lea...

HI all, I need your help in order to know what functionality does ACD offer in CUCM without using CCE. (Reports?, how the are the calls managed in each group?, and so on..) Our "in production customer"  needs to implement an Automatic distribution fu...