Hello Greg, The solution to this is to change the virtual machine's network adapter to bridged mode -- CSD doesn't work in NAT mode.  Hope this helps Seth

Hi Abhiram, I was thinking today about a few requests we have and was wondering if the following were considered as enhancements. for agent-based routing, have an optional parameter to roll up reporting to a specific CSQ. For example, say a support q...

Hi Abhiram, Do you know what versions of UCCX will be supported by CUIC 11.5? thanks Seth

+ 1 for "Get JSON Document data"

Hi Michal, I wonder if using Extension Mobility (EM) would address your issue with having multiple devices. We use EM within our contact center so that agents can work at their desk (physical phone) or work from home using (CIPC) - use of EM is a sup...