Calls from CUCM are reaching CUE but disconnecting after 5 seconds with destcause_value 16 - normal call clearing. The CTI Ports and CTI Route Points are Registered in CUCM.
Yes, the service-module ip address is pingable. But it won't ping if the interface of the service-module ip default-gateway isn't connected to a routing network, and instead connected to a pc in your case. For some reason it causes the packets to go ...
No Imran, it's not the same credentials. To session to the service module, and reach the CUE CLI, it requires the credentials for the router that the service module is installed on, and not the credentials configured on the CUE.
The issue is that The user ID is case-sensitive; be sure to type the user ID with correct upper- and lowercase letters. If you login with the incorrect case in the user ID you will not have administrator privileges.
