With TMS 14.1 is there a software version requirements for video end points? We have Classics , MXPs from F 3.1 to F 9.2 and C series from TC 2.0 to TC 5.1Also we have Movi 3.0 to Jabber 4.5.
I have a 52" C60 Profile and the password was changed locally, but noone knows what it is. TMS cannot connect and we cannot find a way for the end user to change the password or reset the end point to factory defaults. Any suggestions?
I upgraded a C60 codec to TC 5.1.5 without a release key . I tried to downgrade it to TC 4.1 but it will not downgrade. Any suggestions on how to downgrade? The reason I do not have a release key for TC 5.1.5 is because the compnay is having a disput...
Is it possible to add an extender to the touch panel cable for the EX90? My customer is trying to use the EX90 in a asmall confernece room and needs the touch panel to reach the conference table.
Is there a way on the MXP and the C series systems to turn off the " Microphone off at far end " message that appears on the monitor on a point to point video call when the far end mutes its microphone? The customer complains that it appears while sh...
When I login usung Putty it still asks for a password which I just click and it reply's " PWREC@204.46.80's password. I click return and it reply's Access denied.
Also when I try to downgrade I get the error message that the "signature verification failed." How can I correct that or turn off the need for signature verification?
Thans Dale we will try that.Question on your commnet: Alternatively, if you leave "Automatically Check for Updates" set to No, then the buttons "Generate log and Import Log" will be available on the System Upgrade page, to enable import of a list ...
