Hi,Can anyone advise what the process is to upgrade from 8.x to 9.x? More specificly how do I move the existing licensing to ELM UCL.I have an active UCSS.I have not seen any upgrade sku on PUT.I have ran the UCT but it has the old licensing model.Ch...

Hi,Australian Carrier services.We have integrated a Cisco ISR with a Lync SBA running on a SRE module using SIP.  The ISR is configured to provide E1 PRI ISDN access for the Lync SBA.  Dial Peer has been configured to forward all calls out the PSTN t...

Hi Guys,Hoping someone can quickly advise me how to setup the following:User presses the message button and gets directed to the attempted sign in,  if you mailbox I would like it to play a recorded message "There is no mailbox assoicated to this ext...

Hi Gents,This is a good one for all you troubleshooters.....IP Phone A calls IP Phone B, signaling is established and IP Phone B rings. However, when IP Phone B is picked up the call is dropped and IP Phone A receives a fast busy signal (beep...beep)...