Hi , Can someone please help me with the service level calculation for the Call Type Historical All Fields report. Formula ?

I am creating an Relative dates and along with the Stock reports Agent Historical All Fields UCCE 8.5(4). Query Type: Anonymous Block Data source: UCCE Historical 1. Created parameters and fields. 2. Set values of Relative dates to Decimal and Start...

Hi , Do we have an option to send an scheduled report in CUIC without ZIP. Perhaps, in CUIC report scheduler we have an option to send the reports in mail of three different format. They are Excel, Pdf and inline HTML.  I wanted to know the reports...