About lannyzhang

lannyzhang · 07-06-2011

Hi all I've got a error msg when try to generate a report using Cisco history report tool:Error | An Exceptional Error occurred. Application exiting. Check the log file for error 5022It only happens when choose report template: ICD_Contact_Service_Q...

lannyzhang · 07-21-2011

it doesn't work, I'll manage to get the laptop rebuild.thanks for all your efforts.

lannyzhang · 07-18-2011

wenqianyu wrote:From the log file:Looks like you get a Login Window.Error message showed up after username/password be enteredThere is an error in the log: Error happened in comparing UCCX version and HRC versionYou may need to do a clean uninstall, ...

lannyzhang · 07-12-2011

wenqianyu wrote: We have similar problem with our UCCX 8 Historical Report application on Client PCs. Client PC is on Windows 7.Our fix:1. Change permission in Registry: HKLM\Software\WoW6432Node\Informix Give Full COntrol to Users2. Change permi...

lannyzhang · 07-11-2011

thanks frzhang, I have tried this.With the same error msg, it produced the attached log file. it is now have 2 files with machine name.I did this @ 12/07, so check log file date after 12/07/2011.Any help welcome.

Member Since	‎07-04-2011 11:39 PM
Date Last Visited	‎08-18-2017 03:55 AM
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History report error: | An Exceptional Error occurred. Application exiting. Check the log file for error 5022

Re: History report error: | An Exceptional Error occurred. Appli

Re: History report error: | An Exceptional Error occurred. Appli

Re: History report error: | An Exceptional Error occurred. Appli

Re: History report error: | An Exceptional Error occurred. Appli