Hello Joe,Since Voice hunt groups are subject to the "max-redirect" restriction, I would suggest to increase its value, by default it is "10"it is a global command under the telephony-service. for example:telephony-service max-redirect 20I think what...

It seems to be a Kernel panic, a problem with mounting root file system.I think that it will be better to open a case with Cisco Tac to troubleshoot, I do agree that i might end up with an RMA for the whole unit.Thanks,Faris

Hello Andrew,I think that it will be a good idea to proceed with the boot helper procedure while facing this behaviour. UC 500 Boot Helper Instructions:https://supportforums.cisco.com/docs/DOC-13686I hope that this helps.Thanks,Faris

Hello Jan,I think that problem may be related to the SIP signalling and media Binding,to confirm that can you attach/send the following debugs for a internal call to the CUE:debug voip ccapi inoutdebug ccsip alland a "show tech" while facing the prob...