Hi,Although I haven't test it myself but I had some issues with my blended agent (outbound option configuration) too with ICM 6.0 SR1. Finally I figured out that I have to add/modify some registry settings in windows to make it work.I am sorry that I...

Hi,I am not sure if I understood your problem very well. But there is a Tool in the AW which is called "Call Tracer" that will simulate a voice call for your ICM system. So basically you would see and test the call flow while you are writing your scr...

Yes this is possible, because in this scenario, CME1 will look at CME2 as an H323 Gateway, but there are some limitations that you must be aware of.- no conference- no voice-mail reachability.ThanksShahzad

Hi,I will do my best to answer your question.I did my research on your issue and it seems like only G711 is supported for ip-phone to ip-phone calls. You can't configure it for g729.I guess the reason here is that the CME is designe for the small LAN...

check following URL below for information.http://www.cisco.com/en/US/tech/tk652/tk653/technologies_configuration_example09186a00800a9a49.shtmlThanksShahzad