Member since ‎10-15-2015

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I was wondering if anyone knows of any residual affects by changing the competency's of the queue on a daily basis?  What we began to do, to limit the amount of times we are moving agents skills manually, is add all the skills an agent is trained in ...
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Member Since ‎10-15-2015 06:15 AM
Date Last Visited ‎07-23-2019 02:39 PM
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