Brandon, Based the fact that Windows 7 is the home OS for CIPC and it fails just for one user account I think that this could be a users account rights issue, besides I see you had tried running it as administrator and it works. On the Windows 7 architecture UAC disallows users to run tasks as administrators (even users on the administrators group), this lack of priviledges causes that CIPC can misbehave. Please try to deactivate UAC following these steps: 1. Click Start, and then click Control Panel. 2. In Control Panel, click User Accounts. 3. In the User Accounts window, click User Accounts. 4. In the User Accounts tasks window, click Turn User Account Control on or off. 5. If UAC is currently configured in Admin Approval Mode, the User Account Control message appears. Click Continue. 6. Clear the Use User Account Control (UAC) to help protect your computer check box, and then click OK. 7. Click Restart Now to apply the change right away, or click Restart Later, and then close the User Accounts tasks window. This requirement is documented on the link below: http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/7_0/english/release/notes/CIPC70_RN.html#wp122011 If you would like to better understand UAC you may find the following lecture useful: http://technet.microsoft.com/en-us/library/cc709691%28v=ws.10%29.aspx I hope this helps! -Fabricio MS
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Problem solved for me now. It upgrades now...the problem was that my windows firewall is maintained by mcafee so i couldn't turn it off. Once i turned off mcafee then i get to manage my windows 7 firewall. After i have done this the CCA 3.2 sweetly upgraded uc560 to 8.2 but the licenses did'nt go up from 16 to 24 as was expected. Any possible solution would be highly appreciated in regard with licensing.
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