Cisco Community
English
Register
The War in Ukraine - Supporting customers, partners and communities. LEARN MORE
Register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
BTciscoN00b
‎05-24-2022

Beginner
Recent Badges
Awards
Recent Badges
See all
CCP Member
Stats
Member since ‎10-01-2010
7
Posts
0
Helpful
0
Solutions

Re: Finesse make a call

Created by in Contact Center
01-16-2018
01-16-2018
That is what I thought and then was confused when test calls in a customer's environment did not sup...

Finesse make a call

Created by in Contact Center
01-15-2018
01-15-2018
When making an outbound call (make a call) from Finesse (or Finesse API) where does that call go to ...

CUIC Date/Time Filter

Created by in Contact Center
02-03-2014
02-03-2014
Thanks!

CUIC Date/Time Filter

Created by in Contact Center
01-30-2014
01-30-2014
I am trying this and having an issue with the last month section (case 6).The begin date is working ...

Webview reporting: Do Transferred out calls count as handled?

Created by in Contact Center
08-28-2012
08-28-2012
Do inbound calls received by an agent that were then transferred to another agent reflect under call...

Does end user need Crystal Reports to run saved reports

Created by in Contact Center
05-07-2012
05-07-2012
Thanks!

Does end user need Crystal Reports to run saved reports

Created by in Contact Center
05-07-2012
05-07-2012
This seems like such a simple question, but I am unable to find the answer in the documentation, so ...
Public Statistics
Date Registered ‎10-01-2010 06:20 AM
Date Last Visited ‎05-24-2022 09:02 AM
Total Messages Posted 7