When leaving message calling from outside the office - can time delay before system says "Good-bye" be increased? Call (AutoAttendant)enter extension, record messagesend message. Unity prompts for "If you would like to try another extension please do...

New customer CM 4.2.(3) has set up remote site to site vpn's for users. He can register phone fine and can take calls without issue. Outbound calls get a "network busy" message. the setup is pure not cisco - "I am currrently using a Linksys WRT350N W...

We provide contracted Day 2 support for customers. We have had many issues lately where complaint is "no inbound or oubound calls". Gateways are all MGCP (various makes and models) with varying levels of Call Manager versions (4.0.2, 4.1.3, and 4.2.3...

While we wait for the TAC - client has odd issue. If a message left in Unity is over 60 seconds in length, Unity will not respond to DTMF commands for standard coversation. All paramters are default (message length etc). Unity version is 4.0.5. Anyon...