Hi,I have some problem with incoming SIP call, when the user pickup the call, he hear beeping sound (it might be busy signal). It doesn't happen all the time only intermittenly. The topology as belowSip provider --sip trunk--> Cisco Cube (ISR 2911)--...
I have installed ACS ver 4.1.1 trial downloaded from cisco web sites. I have configure 802.1x machine authentication using self generated certificate with unknown user policy configure for windows database authentication. I can authenticate user via ...
I have a very strange problem at one of my customer premises running cm 4.1. We were able to call everywhere no problem except 3 sites running keyphone system. When we call the outside A, A operator transfer the call to any other phone, after the tra...
I am currently working on a project with 2 sites, Hq and Branch. CCM resides in the HQ while IP Phone from branches connect back to HQ CCM using the IP WAN link. Branches is actually using the DID number from the HQ.At the remote site, the IP WAN rou...
Hi Baseer,Is there a way to configure so that when the last agent logout, an email notification is sent?The scripting method that you mention will only trigger the email if no agent is login and someone call the queue. What my customer want is that w...
I can you trigger an admin script?The scenario is that the manager wants to know that the last agent had logout of the system and the manager will not login to CSD. They are not part of the supervisor or agentAndy
Hi Greg,I have a similar problem but i am not running on vg. I have a back to back to a pabx and the modem call just not going through.pstn->(e1 mgcp->ccm->e1 mgcp)->pabx->modemAnyone can shed some light?Regards,Andy
Hi Guys,My customer is having the same problem with UCCX 7.0(1)_Build168. Is this a Bug? he has setup a backup account with proper right, he can map the drive from the UCCX server and is able to create file?Any one can shed some light?Andy
